Returns & Refund Policy

Returns Policy

* No returns will be accepted without proof of purchase.
* No returns to all electrical items.
* No refunds to hand tools, you can only exchange it.
* 10% handing fee will be charged when you return the next day of purchase.
* 10% returning fee will be charged if you have made your purchase using a bank card or Payfast to cover bank fees.
* CV Joints, shafts and boots may not be covered in grease and must be complete.
* FUEL pumps fitted ARE NOT returnable.
* Goods incorrectly supplied must be returned within 7 days.
* No returns permitted if goods have been partially or entirely disassembled, or physically altered, or permanently installed, affixed, attached, joined, or added to, blended, or combined with, or embedded within other goods or fitted to other goods, unless defective or returned within the cooling off period described below.
* Please note Shabs Auto & Motor Spares will not accept returns of any products of which the packaging has been removed, opened, or tampered with, unless the products are defective or returned within the cooling off period described below.
Goods returned in boxes / packaging that have been re-marked, damaged or
defaced in any way, including price stickers, WILL NOT be accepted
* We regret that for safety reasons we are unable to take return of electrical goods (unless these are defective) and no lubricants/chemicals can be returned if the seal is broken.
* Any returns must be in a saleable condition unless the return relates to defective products.
* All returned goods will be subject to a reasonable charge for repackaging and re stocking.
* We reserve the right to withhold a refund until the returned part has been examined and tested.
* Please ensure that you comply with manufacturer’s standards and specifications when using products purchased from Shabs Auto & Motor Spares.
* We will not be held responsible for any consequential losses or damages and our warranties and guarantee only extend to that of our suppliers and manufacturers.
* If the products appear to be defective after a months from the date of purchase but within the manufacturer’s warranty period we may, at the customer’s request, send the goods to the manufacturer. The manufacturer will then decide whether the claim is valid, in accordance with their warranty policy.
* Product sold from this website carry the manufacturer’s warranty against faults and or defects.